Each subscriber who uses the Internet or TV service has access to the Personal account since the connection. Our specialist gives a protocol of the ordered services after connection, where he points a login and password for access.
Login to personal account page — https://stat.maxnet.ua
If the data was lost or there is no possibility to find a protocol, you need to contact our company in the following ways:
- Text us in website chat, Messenger or Telegram.
- Write a letter to the mail firstname.lastname@example.org, attaching a free-form application about the loss and copy of the first page of the passport of the contract holder.
- Contact the customer care center personally (with a passport) and write an application for changing the tariff.