How to enter the Personal account?

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Each subscriber who uses the Internet or TV service has access to the Personal account since the connection. Our specialist gives a protocol of the ordered services after connection, where he points a login and password for access.

Login to personal account page — https://stat.maxnet.ua

If the data was lost or there is no possibility to find a protocol, you need to contact our company in the following ways:

  1. Text us in website chat, Messenger or Telegram.
  2. Write a letter to the mail abonotdel@maxnet.ua, attaching a free-form application about the loss and copy of the first page of the passport of the contract holder.
  3. Contact the customer care center personally (with a passport) and write an application for changing the tariff.


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