Telephony for business is one of the tools for building effective communication with customers, partners and employees. Thus, it helps in various areas where there is constant call traffic. Meanwhile, the size of the business doesn't matter.
Business telephony is necessary for the smooth operation of call centers, dispatches, delivery services, online stores, medical and educational institutions, beauty salons and many other areas of service and trade.
In particular, telephony is used to optimize the business and expand the capabilities, including:
- prompt processing of orders and an increase in the flow of customers;
- fast and easy building of a network for communication and its scaling;
- the simplest possible combination of geographically distanced offices into one network;
- many useful additional functions (voice menu, call forwarding, call recording).
It should be noted that ip telephony is the most effective, simple and economical solution for business optimization.