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Virtual PBX

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Virtual PBX

Multifunctionality for every task

Reduced communication costs

Fits all business models

Virtual PBX

Virtual PBX is a modern solution for your business that allows you to manage your phone calls over the Internet. You no longer need physical equipment or complicated set up. Everything from call forwarding to creating voice menus is done online, making the system ideal for companies of all sizes. Your employees can work from anywhere there's an Internet connection, thanks to the flexibility and mobility of the service. With cloud PBX you get:

  • Fast customer service. With automatic call redistribution, your customers will never be left unattended and a free operator will always be available to answer questions. Provide lightning-fast response to all enquiries — the way to increase sales and trust in your company.
  • Call recordings. The call recording feature allows you to explore your customers' needs and track the effectiveness of your communications. Grow your business by focusing on your customers' real needs and improve the quality of your service.
  • Optimised internal communication. Cloud PBX facilitates communication between departments, partners and contractors, promoting quick resolution of internal issues. This means fewer delays and more productivity in every workflow.

Virtual PBX is more than just telephony, it's a complete solution for your business. Take your communication and efficiency to the next level with us! Take the first step towards a successful future today.

More details

Tariff plans

No limits: all features in every tariff

Functions within the tariff

Startup

Business

Corporation

Recommended number of users

5

15

50

Recommended number of simultaneous calls

5

15

50

RAM

2

4

8

SSD, GB

30

120

250

Number of processor cores

2

2

4

History of all calls

Audio recording of all conversations

limited by hard disc space

Call transfer

Free calls between employees

Setting up call distribution

Interactive voice response (IVR)

single-level

Support for all popular SIP clients

Possibility to connect GSM to PBX

Creating a Backup PBX for recovery

Installing a plugin to display employee statistics

Call answering scenarios for work/non-work/weekend hours

Call parking

Setting up split access rights to calls, journals, reports

"Supervisor" (conversation connection that the client cannot hear)

399 UAH/month

Connect

599 UAH/month

Connect

899 UAH/month

Connect

More details

Service benefits

Make calls profitably with cost-effective, reliable, high-quality connection

One price for all functions

We don't charge extra for individual features. Choose any tariff and enjoy the full range of features without restrictions

Interactive voice response (IVR)

Create intuitive, multi-level voice menus that allow your customers to quickly find the information they need or contact the right department

Economic benefits

You don't need to purchase, maintain and repair expensive equipment in the event of a breakdown, don’t need to provide power/Internet and logistics for relocation

Instant scalability

Easily add new employees or departments to your phone network without having to upgrade equipment

Record and analyse conversations

The ability to record and listen to customer conversations helps you identify customer needs, improve customer service and enhance your products and services

Mobility of your employees

Call forwarding to managers' mobile devices allows your team to stay in touch with customers even while on the move

More about the service «Cloud PBX»

Learn more about the service

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What are my tasks that Maxnet's cloud PBX can solve?

Firstly, virtual PBX from Maxnet helps to provide the company with reliable communication. The service also allows you to solve a number of related problems:

  • manage calls easily: set up various call forwarding schemes, use call queue during peak hours of line load, set up transfer of calls to available managers;
  • reduce the number of missed calls: identify and eliminate the reasons for missed calls, set up various call forwarding schemes, etc;
  • control all processes related to calls in your company, using standard reports or creating your own reports.

Yes, cloud PBX connects branches, offices and remote employees to a single corporate network with shared external numbers and internal numbering. Calls between employees are free of charge.

Virtual PBX (cloud telephony, IP telephony) allows businesses to optimise communication by providing flexibility, mobility and effective call monitoring. With the help of virtual PBX functionality from Maxnet, a business can improve customer service, increase their trust and sales without unnecessary efforts and expenses.

IP-telephony in Ukraine in many ways wins over traditional telephone systems. Among the main advantages of the service:

  • Cost savings. You don’t need to invest in buying special equipment, maintaining its operation and service. A computer, a headset and an Internet connection are enough for cloud telephony.
  • Flexibility. ІР-telephony can be set up as flexibly as you like, according to the tasks and peculiarities of your business, and can be easily scaled as it grows.
  • Functionality. More than hundreds of virtual PBX functions provide solution of any business tasks — even the most complex and non-standard ones.
  • Reliability. Maxnet has redundant servers and destinations to ensure you always stay in touch with your customers. If any issues arise, our professional tech support will quickly resolve them.

It's easy to do: connecting a virtual PBX doesn’t require purchasing expensive equipment and laying cables all over the office — all you need is a computer with Internet access. Contact us in a way that is convenient for you: call us by phone, write online chat on the website or email sip@maxnet.ua. Our specialists will contact you and discuss the next steps.

Yes, of course, if your employees work from home or are in another city, with cloud PBX functionality you can always see how many calls they have made, received and missed, as well as track how long customers are waiting on hold and listen to conversations to understand how managers are handling calls.

Our virtual PBX is based on the open source software package Asterisk, which enjoys worldwide popularity due to its versatility. Many well-known services already offer ready integration with Asterisk, which allows you to easily connect new features and expand the capabilities of your phone system. And thanks to the open API, integration becomes fast and efficient, with the ability to customise for specific business requirements.

Since the virtual PBX uses VoIP (Voice over Internet Protocol) technology, you need appropriate numbers for connection — SIP-numbers. If you have them, you can connect them to Maxnet SIP-telephony. If you don’t have SIP-numbers, we can help you rent them.

Yes, you can rent numbers from us for different business needs:

  • "0800" numbers — to organise incoming and free calls for your customers. Optimally fits for support hotlines, sales lines and other situations where every call is important.
  • City numbers of Kharkiv and Kyiv with codes 057, 044 — with the ability to use it on many devices and save it when changing location, as well as favourable and flexible billing of calls.
  • Nationwide SIP-number "089" — without geographical binding to a particular city. Optimal option for call centres, remote work and international business.
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Contact
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Manager's phone number
0800-31-8831

E-mail
info@maxnet.ua

Address
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