How to set up Zoiper

Two versions of the program are available for use: Zoiper Lite (free) and Zoiper Pro (commercial). The Lite version has limitations in functionality, but it is sufficient for basic use. Premium options can be purchased later if necessary.

Here are step-by-step instructions on how to set up each version.

How to set up Zoiper Lite

1. Find the Zoiper Lite program in Play Market.
   
2. Launch the Zoiper program on your device.
   
3. Agree to the app's terms of use.
   
4. Enter your login and password that you received from your SIP provider or PBX administrator. The login will be the same as your number.
   
   If you don’t have an account yet, but would like to use SIP-telephony, please contact 0800-31-8831 and our staff will help you choose a tariff according to your needs.
   Click the "Create an account" button.
   
5. Specify the server address that your ISP gave you. And click "Next".
   
6. Leave these fields blank. Click the "Skip" button.
   
7. Select the protocol you were given when you signed up for telephony ("SIP UDP").
   
8. You'll also need to agree to the app's settings.
   
   
   
9. Done! Now you can use Zoiper program to make voice and video calls, send messages and other functions.

Please note: depending on your SIP provider and the type of account you are using, the authorization process may be slightly different. If you have any problems or questions, you can contact Zoiper technical support or your SIP provider for assistance.

How to set up Zoiper Pro

1. Find the Zoiper Pro program in Play Market.
   
2. Install the program on your device and launch it. Agree to the rules for using the application.
   
3. On the main screen of the program, click the "Settings" button in the menu.
   
   
4. In the “Accounts” section, click the "+" button.
   
5. Enter your login and password that you received from your SIP provider or PBX administrator. The login will be the same as your number.
   
   If you don’t have an account yet, but would like to use SIP-telephony, please contact 0800-31-8831 and our staff will help you choose a tariff according to your needs.
   Click the "Create an account" button.
   
6. Specify the server address that your ISP gave you. And click "Next".
   
7. Leave these fields blank. Click the "Skip" button.
   
8. Select the protocol you were given when you signed up for telephony ("SIP UDP").
   
9. You can now make voice calls through Zoiper Pro.

Frequent questions and answers

1. I can't register with Zoiper. What should I do?

Make sure you have entered the correct authorization information, including server address, username and password. Also make sure your account is active and that you have an internet connection. If the problem persists, contact technical support.

2. I'm having audio problems while making a call through Zoiper. What should I do?

Make sure you have a good enough internet connection to provide quality sound. Also make sure that the sound on your device is properly set up and that you are using the right headphones or speakers. If the problem persists, try restarting the program or contacting technical support.

3. How do I set up Zoiper to work with my SIP account?

To configure Zoiper to work with your SIP account, you need to know your account details such as username, password and SIP server address. After launching the Zoiper program, select "Options" and enter your credentials in the appropriate fields. If you have any problems with the setup, you can contact technical support for assistance.

4. I want to change my password in the Zoiper program. How can I do this?

Only your provider can change your SIP account password. As a user, you can only enter the correct or incorrect password in the account. If you would like to change your password, please contact your Internet provider.