Payment for Maxnet services via City24 is temporarily unavailable

Dear subscribers!

We would like to inform you that, with effect from 3 September 2026, the acceptance of payments for Maxnet services via the City24 service has been temporarily suspended. This restriction is due to the process of authorising payment instrument acquiring service providers by the National Bank of Ukraine. Details regarding the status of this process and the National Bank’s market recommendations can be found here.

Whilst payments via City24 are temporarily suspended, you can use other available payment methods — online or via other self-service terminals. These methods are operating as normal and are not affected by the restrictions described above.

As soon as payments via City24 terminals resume, we will be sure to let you know. Please keep an eye on updates on our website and social media.

Thank you for your understanding!

Yours faithfully, Maxnet team