How to install AnyDesk on your computer

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06.02.2025

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AnyDesk is a remote access programme that allows you to connect to your computer. When you have problems with your PC and contact technical support, it can help the specialist to collect data about the error and eventually solve the problems on your side. Next, we tell you how to properly install AnyDesk on your computer.

Step-by-step algorithm of AnyDesk installation on Windows

Go to the official website to the "Downloads" section, select the required OS and download AnyDesk by clicking on the "Download Now" button.
After downloading, run the "AnyDesk" file by clicking on it in the bottom bar of your browser or in the "Downloads" folder.
In the window that opens, find the section labelled "Install AnyDesk" and click on the subheading "Install AnyDesk on this device…"
After that the installation window will open, where you can choose the desired installation path. You can leave it as it is. Then click on the red "Accept & Instal"’ button.
In the window that appears, click on the "Start" button.

AnyDesk is now ready for use. In order for a support person to be able to connect to your computer later on, they will need the XXX XXX XXX (X XXX XXX XXX) format code. For example, in the image below it is 1 308 482 957.

Step-by-step algorithm for installing AnyDesk on macOS

Download AnyDesk for macOS from the official website by clicking on the "Download" button in the "Downloads" section.

After downloading, run the "AnyDesk.exe" file by clicking on it in the bottom pane of your browser or in the "Recent Downloads" folder.

Send a connection number to tech support. To do this:
3.1. Go back to the AnyDesk programme.
3.2. Copy and send the 9/10-digit number — the address of your computer — to the support person. For example, in the image below it is 1 225 313 544.

3.3. When prompted, click "Accept".

Important: Remember to remove personal information from your PC desktop and stay near your computer during the connection time, as the process will require your participation.