Dedicated Internet channels as a guarantee of uninterrupted access to the network

Dedicated internet line: what it is and what it's for

Dedicated channel is a channel that guarantees a certain Internet bandwidth, as well as a list of SLA (Service Level Agreement) containing certain non-standard provisions regarding service quality and service parameters depending on the user's expectations and the operator's capabilities. For example, if the contract specifies a 1 Gbps speed, a guaranteed bandwidth connection is a service that guarantees a 1 Gbps speed both upstream and downstream. This is how a dedicated Internet link differs from a broadband (multi-channel) connection, which at best is able to provide Internet speeds within 1 Gbps.

If deviations of quality indicators are detected, the operator undertakes to carry out all actions regarding the survey of his own area of responsibility and eliminate all detected faults, or to inform the user about the possible causes of deviations, if they are in his area of responsibility, as soon as possible, which are less than those established by the legislation of Ukraine (up to 1 day from the date of detection of such deviations).

A line with guaranteed bandwidth is used for important products and networks that need to maintain stable communication and speed at all times. This system has become widespread in Europe and the USA, and is currently gaining development in Ukraine as well. SLA is a necessary requirement on the part of IT companies, banking institutions, some state and judicial authorities.

Ways to connect a dedicated Internet line

Depending on the method of connection, a dedicated line can be wired, wireless, fibre optic, radio channel, etc. A distinctive feature of the wired method of connection is a wired line in the form of a specially laid cable to the house or office, as well as telephone wires or previously conducted lines for cable TV. But most often today, the Internet is distributed over fibre optic cables, which provide unlimited access to the Internet.

The method of connection to the Internet on a guaranteed channel is chosen taking into account specific conditions: your location and needs, as well as the tasks that you plan to solve with the help of this service.

Due to their high speed and reliability, dedicated channels offer particular advantages for the corporate sector.

What benefits you get with a guaranteed communication channel

Ordering the service “Internet on a guaranteed channel” in Maxnet, you will get:

• Reliable protection of your personal data.
• Guaranteed operation time of the service using PON technology in case of power failure (provided that the equipment is powered by the subscriber).
• Priority service by managers on administrative and technical issues.
• Correction of emergency unavailability of the service in the shortest or even guaranteed time.
• Advance warning of planned service interruption due to network maintenance (perhaps not even during business hours, but before 08:00 or after 18:00 (as far as it is possible in today's realities).
• Guaranteed time of service operation in case of power failure.
• Minimum percentage of speed deviations and delays.
• Flexibility of payment options and the possibility to postpone or change the payment and debit scheme.
• Possibility to receive additional services (TV, telephony, video surveillance).

To connect the Internet on a leased line from Maxnet at your address, contact us by phone number 0800-31-0700 or leave an application on the site.