Internet

Maxnet is the first Gigabit provider in Kharkiv. According to the Speedtest service, our Internet is recognized as the fastest in the city. This is not surprising, since we are constantly working to meet the growing demands of our subscribers. We have own fiber optic line, which ensures uninterrupted, stable and secure connection.

We provide the Internet using three alternative technologies: Ethernet, PON and Wi-Fi. Thanks to this, apartment buildings and private houses can be connected to the World Wide Web, and you have a wide choice of speed and method of connecting to the network.

In addition, we participate in Ukrainian and foreign traffic exchange networks, which helps to increase the speed and reliability of network access.

To connect to the Internet, first of all, you need a router. Choosing a device, pay attention to its bandwidth – an indicator of how fast Internet will be available to you. At a rate over 100 Mbps, you will receive the declared speed only if the router supports it.

For the same purpose, you will need an appropriate network card. If you use the legacy model, you will not get the speed higher than it supports.

You can purchase a router and a network card separately or order from us. We provide only up-to-date models and often offer promotions. In any case, the setup will be carried out by our master, and you just have to enter a new personal account and make sure that there is a connection from any home device.

We connect the Internet in Kharkiv as quickly as possible. To become a user of high-speed Internet at home, contact one of our managers. This can be done in several ways:

• ask a question in the chat on our website;
• order a call back;
• make a phone call:
• 0800-31-0800;
• (057) 720-9-720;
• write to us on social networks or messenger:
• Facebook;
• Instagram;
• Telegram.

If you already have a router with the required bandwidth, the connection will cost 100 UAH. Additionally, you will need to pay for the cable (1 UAH up to 50 meters and 13 UAH for each subsequent meter).

You can pay for the connection service in your personal account, the master does not accept cash.

Depending on the specifics of your home and the availability of technical facilities, the connection procedure may take from 15 to 60 minutes.

When you contact us with an application for an Internet connection, we will schedule a master's visit the next day, choosing the most convenient time for you from 9:00 to 19:00. Before the master leaves, you will have access to the network. You can pay for connection services and the selected tariff within a week in your personal account.

Fixed home internet from Maxnet is a profitable solution because:

• we have own fiber optic network;
• we service and modernize equipment in a timely manner;
• we make connections in apartments and private houses;
• we offer a variety of tariffs for your needs;
• we designed a functional Personal Account for you;
• we provide technical support around the clock;
• we regularly offer discounts, promotions and loyalty programs.

You can connect to the Internet from Maxnet at a speed that will be most optimal for your tasks on the network.

• Tariff plans start at 100 Mbps. This speed is enough to communicate on social networks, maintain online documentation and visit your favorite sites.
• To conduct online broadcasts and watch films on the network, we recommend connecting to a speed of 200 or 500 Mbps.
• If, for example, you have a large family in which everyone uses gadgets, you will need 1 Gbps. When one is watching the series, the other is chatting in Zoom, and the third is downloading a huge file, the speed will be high and stable for everyone. It is also a comfortable tariff to use cloud servers for online games: the delays are minimal, and the video stream is at its best.

Unlimited traffic and maximum internet speed will make the possibilities of using the network limitless.

Any regular tariff you choose is due to be paid by the 1st day of the next month. If you forget to replenish your personal account, the service will be suspended until payment is made.

Please note, that the cost of your tariff may be reduced on promotional terms, and in some months the service may be provided free of charge. We recommend you periodically familiarize yourself with the information on the site: here you can find an advantageous offer for using the Internet or a discount on a current product. Also, you may be interested in our other services: digital television, city telephony, home video surveillance.